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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Meg Deckert

Meg Deckert

May 15, 2025

5  out of  5
rating by Meg Deckert
"Tracie Johnson and her staff are always so helpful and communication responses are very quick."
We responded:
"Thanks, Meg! Super proud of Sadie and how she represents our office with great customer service! We value your business and trust! Sincerely, TJ and the team"
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Jordan Howard

May 15, 2025

5  out of  5
rating by Jordan Howard
"Sadie was great to work with super nice and got me taken care of"
We responded:
"Thank you for the 5-star review and kind words about Sadie! We know she is amazing and are so thankful for all she does to take care of our customers like you. We sincerely appreciate your business! TJ and the team "
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Lynn Schaber

May 14, 2025

5  out of  5
rating by Lynn Schaber
"We have ALL of our insurance with Tracie and gang. They are always responsive and have managed to navigate all the curve balls we have tossed their way! Sadie did a great job adding our teen driver to our policies today."
We responded:
"Lynn, thank you so much for your 5-star review. Thank you for being a part of our State Farm family for many years and trusting us! Sadie is amazing and I will let her know you think so too! Appreciate you and your business! TJ and the team"
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Paul Sprong

May 12, 2025

5  out of  5
rating by Paul Sprong
"We have been working with Tracie for years, and now our children are working with her. We count her as a friend. We have also worked with several team members over the years and just recently with Sadie. She is very helpful, very efficient, and friendly to work with. We have no intention of "shopping around"."
We responded:
"Paul, thanks for the kind words and the 5-Star review! I'm thankful for being your agent and friend for over 23 years now! You are family! Sadie is amazing- grateful that you have her kudos! Appreciate you so much!! "
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Kim Allen

May 10, 2025

5  out of  5
rating by Kim Allen
"Tj Johnson -State Farm Insurance Agent and the office staff are very helpful and great to work with. They work hard to get us coverage at a great price!"
We responded:
"Hi Kim, Earning a 5-star review from you made our day!! Sadie and the team are amazing! We are committed to providing the best customer service for you and your family! Thank you for your trust and business! Tracie and the team "
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Ann Ossege

May 6, 2025

5  out of  5
rating by Ann Ossege
"Tracie and her team are always helpful and kind. They make sure we understand our policies and that our coverage fits our needs. We wouldn't trust anyone else with our insurance!"
We responded:
"You know how we love the entire Ossege family!! I'm so grateful for 23+ years of serving your insurance needs. Thank you for the 5-star review and kind words. Love, Tracie and this amazing team I have!"
Profile photo of Larae Bradford

Larae Bradford

May 4, 2025

5  out of  5
rating by Larae Bradford
"T.Johnson State Farm Ins. Team Wilder KY office has the absolute best staff and makes insurance matters go smooth ! So so glad I switched to them."
We responded:
"We are glad too! Thank you so much for the 5-star review. We do have the best team and we love taking care of our customers! Tell all of your friends and family! Sincerely, Tracie and the team "
Profile photo of Daryl Miller

Daryl Miller

May 2, 2025

4  out of  5
rating by Daryl Miller
"Traci and her team have always went above and beyond to provide professional, yet genuine service to us over the years. They are always friendly, attentive, and willing to help in whatever capacity they can."
We responded:
"Thank you for the review and kind words. We've been together a long time and we are grateful for your trust in the team! If we could do something different to earn a 5 star, please let us know. Sincerely, Tracie and the team "
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Kristin Kist

May 1, 2025

5  out of  5
rating by Kristin Kist
"Tracie is absolutely wonderful!! She explains everything, breaks down your options and is super helpful! I cannot recommend her enough!"
We responded:
"Thank you so much for the 5-star review and for trusting me and my team with your insurance needs! I'm grateful for you! Sincerely, TJ and the team"
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allison morgan

April 30, 2025

5  out of  5
rating by allison morgan
"Helpful and efficient! Been with this office for years!!!"
We responded:
"Thank you so much for the 5-star review!! We've been together a long time and I'm thankful for your trust in me and the team! Sincerely, TJ and the team"
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Makayla Rolcik

April 30, 2025

5  out of  5
rating by Makayla Rolcik
"This is Thomas Rolcik, Makayla's father. I have been with Tracie Johnson for over 35 years and my daughter for the past 7. Over this time I have received nothing but first class service from Tracie and her team concerning auto and homeowners insurance. Always willing to help and work with you to achieve your insurance goals and needs. I would like to give a special shoutout to Paula for being incredible."
We responded:
"Tom, thank you so much for the wonderful review and kind words. Paula is amazing and deserves a shoutout for sure! I'm grateful for your business for so many years and for your trust in me and my team. We love taking care of the Rolcik family! Sincerely, Tracie and the team"
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Maurice Steptoe

April 30, 2025

5  out of  5
rating by Maurice Steptoe
"Very helpful and easy to get ahold of almost at any time"
We responded:
"Thank you so much, Maurice! We love taking care of your family! Sincerely, Tracie and the team"
Profile photo of Connie Ray

Connie Ray

April 28, 2025

5  out of  5
rating by Connie Ray
"Always friendly and knowledgeable staff. They make you feel like you’re family not just a customer."
We responded:
"Thank you, Connie! We appreciate your 5-star review and your trust in us! Thank you for meeting with BJ today. You ARE family and we are so thankful for you! Sincerely, Tracie Johnson "
Profile photo of Eric Vogel

Eric Vogel

April 25, 2025

5  out of  5
rating by Eric Vogel
"Have been with Tracy Johnson for around 20 years. Tracy and her team always provide top notch service. Everyone is always friendly and ready to help. Tracy and her team truly care about their clients."
We responded:
"Thank you, Eric!! Your review means a lot to me and I'm am honored you feel we deserve a 5-star review! I'm grateful that you have allowed me to be your agent for many years and hope we have many more years to serve your insurance needs! Sincerely, Tracie and the team "
Profile photo of Jayne Eaton

Jayne Eaton

April 24, 2025

5  out of  5
rating by Jayne Eaton
"Tracey is so very helpful in making the right kind of decisions about home and car insurance. She’s so pleasant and a real joy to work with."
We responded:
"Jayne, thank you for the 5-star review and kind words. I'm thankful I get to be your agent and help you make the best decisions for your needs. You are a joy to work with as well. Sincerely appreciate your business and trust, Tracie and the team"
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steven patterson

April 24, 2025

5  out of  5
rating by steven patterson
"State Farm is just the name of my insurance. Tracey Johnson is my agent and that is who makes the difference for me. Always a pleasure to work with and I feel like I'm protected. I look at my premiums as money thoughtfully invested in my future. I highly recommend Tracey and her team."
We responded:
"What a sweet review!! Thank you for the kind words! Your business and trust in me and my team means the world! We've been together a long time and I hope to be your agent for many years to come! Sincerely, Tracie and the team "
Profile photo of Jen Sepate

Jen Sepate

April 22, 2025

5  out of  5
rating by Jen Sepate
"Tracie and Brittany are both wonderful to work with. They have always gone above and beyond answering questions and helping, whether it’s been with my mortgage insurance or my car insurance. It’s so nice to have agents you can trust and depend on for quality service."
We responded:
"Jen, your review means the world to us since it's coming from someone that values customer service in her world as much as we do here in ours. ❤️ Brittany is amazing and we are so thankful she's a leader on the team!! I'm grateful for the many years of loyalty! Sincerely, Tracie and the team "
Profile photo of Bryan Eifler

Bryan Eifler

April 22, 2025

5  out of  5
rating by Bryan Eifler
"Paula was very helpful, knowledgeable, and courteous. Thank you for the help!"
We responded:
"Brian, thank you for the 5-star review and for your kind words. Paula is amazing! We love taking care of our customers! Sincerely, Tracie and team"
Profile photo of Ct Gallagher

Ct Gallagher

April 22, 2025

5  out of  5
rating by Ct Gallagher
"An insurance agent provides the roll of customer service for the insurance company, and Tracie Johnson State Farm agency EXCELS in this. We are a family with multiple teenagers with 5 vehicles covered by State Farm. I have called Tracie Johnson agency while standing at the window at the DMV, I have called them from the car dealership. In all cases, during normal business hours, I have been able to establish policies and get proof of insurance over the phone within 10 minutes. Tracie Johnson will be our agent until she retires."
We responded:
"CT, thank you SO MUCH for the sweet words of praise and for the 5-star review. Paula is amazing and this team strives to provide the best service to our customer family. I'm not retiring any time soon! ❤️ We are grateful for your business and trust! Sincerely, Tracie and the team. "
Profile photo of Kim McCall

Kim McCall

April 19, 2025

5  out of  5
rating by Kim McCall
"I have been with Tracie Johnson State Farm for several years and have had excellent service with them. Sadie is always so friendly and knowledgeable anytime I call or stop in with a question. I have never had a bad experience with them and would highly recommend them to anyone."
We responded:
"Kim, thank you so much for the 5-star review! Sadie is absolutely amazing and I am so thankful for her. I am grateful for your business for many years and we love taking care of your family!! Sincerely, Tracie and the team "
Profile photo of Angela Hayden

Angela Hayden

April 18, 2025

5  out of  5
rating by Angela Hayden
"Tracie Johnson is an outstanding insurance agent! She went above and beyond to help me find the best coverage while saving me money. Tracie is not only incredibly knowledgeable, but she’s also kind and patient, making the entire process seamless and stress-free. I truly appreciate her dedication to providing excellent customer service and ensuring I felt confident in my decisions. If you’re looking for someone who genuinely cares about their clients, Tracie is the one to call!"
We responded:
"Angie, thank you so very much for the kind words and the 5-star review. We promise to take good care of you and provide the best customer service! So excited you are a part of our family! Sincerely, Tracie and the team"
Profile photo of Jesse Wagner

Jesse Wagner

April 16, 2025

5  out of  5
rating by Jesse Wagner
"“I’ve been insured with State Farm since I was 16, and I couldn’t ask for better service or more dedicated people. They consistently provide exceptional support and have truly earned my trust over the years."
We responded:
"Thank you so much for your 5-star review of our office and team. It has been a pleasure to work with you and your family for many years now and I am so grateful for your trust. I hope to have many more years together to take care of your insurance needs. Sincerely, Tracie and the team "
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Virginia Ridge

April 16, 2025

5  out of  5
rating by Virginia Ridge
"Tracie Johnson's staff are the best! I needed to change our policy and I struggle with technology. I was able to get the policy amended and get new ID cards quickly! They are friendly and easy to work with."
We responded:
"Ginny, thank you so much for the wonderful review! Sadie is amazing and we all take pride in giving great customer service! I am grateful for your trust and love having you in our SF family. Sincerely, Tracie and team "
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C J

April 14, 2025

5  out of  5
rating by C J
"Sadie was very thorough, helpful and informative. She explained all of my options and policy details and helped me get my new car insured ASAP. Thank you!"
We responded:
"Thank you for the 5-star review!! We are so grateful for your business and trust in our team! Sadie is amazing for sure!!!! Congrats on the new car!! Appreciate you so much, CJ! "
Profile photo of Aimee Tillett

Aimee Tillett

March 28, 2025

5  out of  5
rating by Aimee Tillett
"Long time client of Tracy johnson. They always go above and beyond to help you not only get the most from your policy, lower the cost when possible, but also go above and beyond when you need them during the claims process."
We responded:
"Hi Aimee, thank you so much for the great review! We try our best here and appreciate that you notice! Also so grateful for your business for many years! Sincerely, Tracie and the team "