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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie Ray

Connie Ray

August 7, 2024

5  out of  5
rating by Connie Ray
"Always friendly and knowledgeable staff. They make you feel like you’re family not just a customer."
We responded:
"Thank you, Connie! We appreciate your 5-star review and your trust in us! Thank you for meeting with BJ today. You ARE family and we are so thankful for you! Sincerely, Tracie Johnson "
Profile photo of Lisa Mullen

Lisa Mullen

August 1, 2024

5  out of  5
rating by Lisa Mullen
"31 years...we have been working with Tracie Johnson. Tracie and Britany and really all staff over the years have been truly amazing. They have always been very helpful, taking the time to explain every last detail. They have always taken care of any needs we have had very quickly and efficiently. Homeowners insurance, car insurance, etc. We have always only worked with Tracie and her team. Over the years, we have had other companies approach us about changing but no one can come close to the price we pay and honestly, I just really wouldn't want to leave the customer experience we receive from the office. Great customer service can be hard to find. Here's to 31 more years! :-)"
We responded:
"Lisa, I replied last week and for some reason, it didn't save. I am so thankful for your trust in me and my team for many years. You are family to us and I hope we get 50 more years together! Sincerely, Tracie "
Profile photo of Albert Hallenberg

Albert Hallenberg

July 23, 2024

5  out of  5
rating by Albert Hallenberg
"Tracie's agency is the best. The staff is awesome and always very helpful. I just moved back into town & B.J. made the transition so easy. As always, with Tracie's agency, not only do you receive lots of expertise, but lots of caring, too!"
We responded:
"Awe, thanks Albert! We love being your insurance team and thank you for your years of business! I agree...my team is THE BEST!! So appreciate you, Tracie"
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Alexa E

July 19, 2024

5  out of  5
rating by Alexa E
"Searching for a car can be really tough. One of the tips I saw on YouTube was to call my car insurance company to see how much my car insurance would go up if I chose to finance a car. Sadie was so helpful in giving me insurance quotes based on the VINs I provided her, which made it easier to calculate what a realistic budget would look like for me. Thank you!!"
We responded:
"Alexa, thank you for taking the time to give us a 5-star review and Sadie a shout out for her amazing customer service! We love taking care of our State Farm family! I appreciate your business and trust in me and my team! Sincerely, Tracie "
Profile photo of Ritesh Kumar

Ritesh Kumar

July 18, 2024

5  out of  5
rating by Ritesh Kumar
"I had many questions about multiple topics and the team got me the information I needed quickly to meet my deadlines."
We responded:
"Hi Ritesh, thank you so much for the 5-star review! We are grateful for the kind words and for your business. Excellent customer service is our goal...always! BJ is great and I will let her know that you value her help! We are glad you are a part of our State Farm family here! Sincerely, Tracie "
Profile photo of Tim C

Tim C

July 17, 2024

5  out of  5
rating by Tim C
"Very nice and helpful!"
We responded:
"Tim, thanks for the kind words and the 5-star review! You are very nice also and it was great to finally meet you in person! I'm glad we were able to review everything and help you pick your personal price plan. I sincerely appreciate your business and trust in me and my office team! Tracie "
Profile photo of CoW

CoW

July 12, 2024

5  out of  5
rating by CoW
"Tracie and her staff are an absolute pleasure to work with. They always go above and beyond in order to satisfy their customers."
We responded:
"Thank you for the 5-star review and your kind words! We work really hard to provide the best service around! I am thankful I have gotten to help you and the family for many years. Appreciate you so much! Tracie and the team"
Profile photo of Greg Calhoun

Greg Calhoun

July 10, 2024

5  out of  5
rating by Greg Calhoun
"Tracie and her team are always very responsive and provide fast, efficient service. Great to do business with."
We responded:
"Thank you for the 5- star review and kind words. We take pride in our customer service! Thankful to be your agent for 22+ years and appreciate you and Roxanne so much! Sincerely, Tracie and the team. "
Profile photo of Janet Reis

Janet Reis

July 9, 2024

5  out of  5
rating by Janet Reis
"TJ Johnson has been my State Farm agent for auto and home insurance for many years. I highly recommend Tracie Johnson for your insurance needs."
We responded:
"Thank you so much for the kind words and the 5- star review! I'm honored to be your agent and thankful you are a part of my State Farm family! Seeing you and talking to you today made my day brighter! Sincerely, Tracie "
Profile photo of Sydney Cantrell

Sydney Cantrell

June 28, 2024

5  out of  5
rating by Sydney Cantrell
"Wouldn’t go anywhere else! Great rates and even better customer service. Sadie truly went above and beyond to help me navigate a total loss accident! She made the process so much less stressful than it was. Thankful for their help!"
We responded:
"Awe, Sydney...thank you for the kind words and the 5-star review! Sadie is amazing for sure and we are grateful for how she will always go above and beyond to help! We take pride in our customer service! Thankful you are a part of our family! Sincerely, Tracie and the team"
Profile photo of Jack Prichard

Jack Prichard

June 24, 2024

5  out of  5
rating by Jack Prichard
"Good rates and all around Good service."
We responded:
"Thank you for the 5-star review and for your trust in our team! We are thankful for your business! Sincerely, Tracie "
Profile photo of Renee Crawford

Renee Crawford

May 31, 2024

5  out of  5
rating by Renee Crawford
"This office is amazing! So friendly and helpful. Billie was so helpful and made the process of switching insurance so easy!"
We responded:
"Renee, thank you so very much for the 5-star review! Billie IS amazing...I'm grateful she is a part of the team here. I'm so excited you will be a part of our State Farm family and I thank you so much for your business and trust in us! Tell all of your friends and family and ask Billie about our referral program. Appreciate you so much! Tracie "
Profile photo of Dylan Mull

Dylan Mull

April 10, 2024

5  out of  5
rating by Dylan Mull
"Their staff has amazing communication, and they were very helpful for me being a first time driver. Highly recommend."
We responded:
"Thank you so much for the 5-star review! We appreciate your business and trust in the team! Sincerely, Tracie "
Profile photo of emily gillespie

emily gillespie

March 19, 2024

5  out of  5
rating by emily gillespie
"Sadie has been nothing short of amazing in every single interaction I have had with her. Dealing with adding new vehicles, adding additional coverage, and even when involved in an accident that I didn’t file a claim over due to the fault of the other driver. She is thorough, kind, thoughtful, and patient."
We responded:
"Emily, thank you for the 5-star review! Sadie is amazing and I'm so proud of her! She works so hard to take care of our customers and family here at the office. We sincerely appreciate your business and trust in the team. Thanks for being awesome and taking the time to say something nice. It means more than you know! Sincerely, Tracie and team "
Profile photo of Taylor Rosenhagen

Taylor Rosenhagen

March 13, 2024

5  out of  5
rating by Taylor Rosenhagen
"I have been working with Tj Johnson- State Farm Insurance for the past 7 years and the team of agents there are truly great! They are easy to get a hold of with needs or questions. recently I need a car added in a timely manner and they were on it!"
We responded:
"Taylor, thank you so much for the 5-star review! We love taking care of you and so grateful for the kind words! Tracie "
Profile photo of Michael Schwarz

Michael Schwarz

March 6, 2024

5  out of  5
rating by Michael Schwarz
"Tracie and her staff are the best of the best! I have more than 1 instance were they went above and beyond to accommodate me!!"
We responded:
"Thank you for the 5-star review! We love taking care of you and keeping the promise that you pay for! I'm proud to be your agent and friend for many years!"
Profile photo of Frank Poe

Frank Poe

February 29, 2024

5  out of  5
rating by Frank Poe
"Tracie and her crew are the Best! - They’ve been on top of any insurance needs I’ve had for two decades! Whether during the move I made a bit ago now, or any Home/Auto claims I’ve had, they’ve always been there as prompt as possible taking care of any issues and keeping me up to date walking me through everything. Always appreciate their Hard Work and knowing they are there for me if and when I need them! If you’re looking for insurance of any kind, I would Highly Recommend checking them out!"
We responded:
"Frank, we feel super lucky and grateful to have you as a client for many years now. I am sincerely appreciative of your 5 star review and your business! Send all of your friends and family my way for the same great service you experience! Tracie"
Profile photo of Daniel Braun

Daniel Braun

February 23, 2024

5  out of  5
rating by Daniel Braun
"I have been with TJ Johnson for a very long time!! They are the best and quick to fix any issue that you may need. Thank you for all you do!!"
We responded:
"Danny, thank you so much for the 5-star review! We are so grateful that we get to help you with your insurance needs! We take customer service very seriously and are always here for you! Sadie is amazing and so glad you were able to work with her! Sincerely, Tracie Johnson, Agent "
Profile photo of Daniel Braun

Daniel Braun

February 23, 2024

5  out of  5
rating by Daniel Braun
"I have been with TJ Johnson for a very long time!! They are the best and quick to fix any issue that you may need. Thank you for all you do!!"
We responded:
"Danny, thank you so much for the 5-star review! We are so grateful that we get to help you with your insurance needs! We take customer service very seriously and are always here for you! Sadie is amazing and so glad you were able to work with her! Sincerely, Tracie Johnson, Agent "
Profile photo of Apaiges

Apaiges

February 13, 2024

5  out of  5
rating by Apaiges
"Brittany was very nice to talk to. She was patient with me not knowing anything about this insurance stuff and would help me understand :)"
We responded:
"Thank you for the 5-star review! Brittany is amazing and I'm so glad she was able to help you. I hope we can be your State Farm agent for many years to come. Sincerely, Tracie "
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David Fillhardt

January 17, 2024

5  out of  5
rating by David Fillhardt
"It's a group of people that do thei r jobs and I for one respect that and I'm very happy with the service that I get through the company five stars all the way"
We responded:
"David, thank you so much for the 5-star review and for your super kind words! We take pride in giving our customers the treatment we would expect ourselves! Thanks for being a part of the family. Sincerely, Tracie and the team "
Profile photo of Jake Robinson

Jake Robinson

January 16, 2024

5  out of  5
rating by Jake Robinson
"My family has been a customer of Tj Johnson for a long time now. I called in unsure if I was even able to get an idea as to what the new premium would be buying a new luxury car compared to what we pay now, even though I don't have the car yet. Not only did they give me accurate quotes, but did so very promptly. Sadie was professional, kind, and able to answer all my questions. Would recommend to anyone needing help with auto insurance!"
We responded:
"Jake, thank you so much for the 5-star review and kind words. I am thankful for your business now and in the past years with your family. Sadie is amazing! We take customer service very serious around here! Thank you for your recommendation and for being a part of the family! Sincerely, Tracie"
Profile photo of Dawn Hoosier

Dawn Hoosier

January 10, 2024

5  out of  5
rating by Dawn Hoosier
"Tracy and her team are always accessible and very helpful. Tracy follows up anytime we have an issue personally and her team makes sure we always have what we need if we ever have to file a claim."
We responded:
"Thank you so much for the 5-star review and for your kind words. I have been honored to be your agent and friend for many years. You and Michele are like family to me. I appreciate your trust and your business so much!! "
Profile photo of Jodie Becker

Jodie Becker

January 10, 2024

5  out of  5
rating by Jodie Becker
"What a fantastic experience!! Sadie Chinn & Tracie Johnson were both very pleasant to work with. They were both so sweet, caring and kindhearted. They listened to my wants and needs as it relates to insurance coverage; and made no attempt to pressure and/or convenience me to go with State Farm making my experience painless. They received bonus points on saving me over $300.00 per month on my auto & home insurance! Who wouldn’t want to save over $300.00 monthly? If you are struggling with the cost of your current premiums or looking for new coverage, I highly recommend that your reach out to the staff at Tracie Johnson’s office or stop in to be greeted with a smile! Keep up the great work! ~ Jodie"
We responded:
"Jodie!!!That's the sweetest message and compliment ever. Thank you for believing in us! We are so happy that you are a part of the family!Thank you for the 5-star review. Sadie is amazing and I'm glad you were able to work with her to save lots of $$$! Send all of your friends and family our way and we promise to take good care of them..and you!! "
Profile photo of Paul Sprong

Paul Sprong

January 4, 2024

5  out of  5
rating by Paul Sprong
"We have been working with Tracie for years, and now our children are working with her. We count her as a friend - no need to look anywhere else."
We responded:
"Paul, thanks for the kind words and the 5-Star review! I'm thankful for being your agent and friend for over 20 years now! You are family! Appreciate you so much!! "