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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aimee Tillett

Aimee Tillett

March 28, 2025

5  out of  5
rating by Aimee Tillett
"Long time client of Tracy johnson. They always go above and beyond to help you not only get the most from your policy, lower the cost when possible, but also go above and beyond when you need them during the claims process."
We responded:
"Hi Aimee, thank you so much for the great review! We try our best here and appreciate that you notice! Also so grateful for your business for many years! Sincerely, Tracie and the team "
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David Valentine

March 24, 2025

5  out of  5
rating by David Valentine
"Tracie is amazing. Highly recommend. We once had a house fire and, like a good neighbor, she was there!!"
We responded:
"The Valentines are the best! Love your family and so grateful to get to be your agent for many years! Thanks for the 5-star review and the kind words. Sincerely, Tracie and the team"
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Karen Ochsenhirt

March 21, 2025

5  out of  5
rating by Karen Ochsenhirt
"Paula Cotton - Customer Relation Manager is the best. She has given very good advise for many years regarding my polices with State Farm Insurance. I highly recommend her services."
We responded:
"Hi Karen, thank you for your review. Paula is amazing and we are so glad she is on our team! This review will make her day!! It is a pleasure to work with you and we love that you are a part of our family. Sincerely, Tracie and the team "
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Travis Inglis

March 20, 2025

5  out of  5
rating by Travis Inglis
"Erich at Tracie Johnson Insurance is fantastic!! I received the coverage I needed at a price 20% lower than the nearest competitor. And the agency appears to be super responsive as well. Highly recommend!"
We responded:
"Travis, thank you!! I'm so proud of Erich! He's amazing! Our goal is to provide exceptional service always!! The 5-star review makes our day and your kinds words are so appreciated. Sincerely, Tracie and the team"
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Cora Boedeker

March 20, 2025

5  out of  5
rating by Cora Boedeker
"I have been going to this office for many years. They always keep me informed of new and important insurance options. Meet with me yearly to discuss my options. Everyone there is very nice and friendly and knows their stuff. ❤️"
We responded:
"Cora, thank you so much for the 5-star review and the kind words. We love having you and your family to be a part of our insurance family! Thanks for being loyal customers for so long and for how's great you and Tony treat us as well. Sincerely, Tracie "
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Michael S

March 7, 2025

5  out of  5
rating by Michael S
"Super nice awesome customer service very smooth transaction covered same day thanks so much thank you Sadie"
We responded:
"Thank you so much for the review! Sadie is amazing! Awesome customer service is our priority! Welcome to the family!! "
Profile photo of Andrew Kleist

Andrew Kleist

March 5, 2025

5  out of  5
rating by Andrew Kleist
"Tracie was very thorough, helpful and informative, explaining all of my options and policy details."
We responded:
"Thanks you,Andy! Your 5-star review and kind words are appreciated so much! I am grateful for the trust you have in me and my office team! We've been together a long time!! Send all of your friends and family our way and earn those referral gift cards we discussed! You made my day with your review!! Sincerely, Tracie and the team"
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Lisa Staub

February 28, 2025

5  out of  5
rating by Lisa Staub
"Very responsive and helpful"
We responded:
"Thank you for the 5-star review and your kind words. Great customer service is always our goal! We appreciate your business and trust in our team!"
Profile photo of Ashlye Simmons

Ashlye Simmons

February 22, 2025

5  out of  5
rating by Ashlye Simmons
"Sadie was amazing! We had been playing phone tag for a month due to my work schedule and illness! She called me and got everything done in under 20 mins! Can’t even tell you how much relief I felt! Thank you Sadie and the team at State Farm!!! My mom and I adore yall!"
We responded:
"Thank you for your 5-star review! Sadie gets so many compliments- she is amazing!! We are grateful to take care of your insurance needs and for your trust in us!! Tracie and the team!! "
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Lucas Oliver

February 22, 2025

5  out of  5
rating by Lucas Oliver
"Great service, very friendly on the phone, would recommend"
We responded:
"Thank you for the 5-star review! We appreciate your trust in us and for allowing us to serve your insurance needs! Sincerely, Tracie and the team "
Profile photo of Lauren Stoffel

Lauren Stoffel

February 21, 2025

5  out of  5
rating by Lauren Stoffel
"Experience working with Sadie was awesome. She is very personable and went the extra mile to help transfer my coverage over from Ohio to Kentucky! Having a pleasant experience from a rough day of dealing with a bunch of other things, Sadie was extremely gracious, patient, and provided a few laughs with us along the way!"
We responded:
"Lauren, thank you!! Sadie is amazing and has a gift of grace! We are blessed to have her in our office! And we are grateful for your business and trust. Your review helps us so much! Sincerely, Tracie and the team "
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A A

February 21, 2025

5  out of  5
rating by A A
"Erich was so knowledgeable and helped me understand everything, as well as save me money. I am grateful."
We responded:
"Thank you for the 5-star review! Erich is amazing! We appreciate your business and trust in us and for allowing us to take care of your insurance needs. Sincerely, Tracie and the team "
Profile photo of Vicki Johnson

Vicki Johnson

February 21, 2025

5  out of  5
rating by Vicki Johnson
"Personal touch! When I call, they know who I am. And, they are always there with a phone call for reminders when life is busy and insurance is not at the forefront of my mind."
We responded:
"Vicki, thank you so much for the 5-star review and your kind words! We are grateful for your business and trust in our team! We love having you in our State Farm family! Sincerely, Tracie and Team "
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Cheryl Mason

February 20, 2025

5  out of  5
rating by Cheryl Mason
"Sadi thank you for resolving my issue quickly and efficiently. And, I noticed you called me after the office was closed. Nice! I appreciate you! State Farm should consider you an asset to their team. Sincerely, Cheryl"
We responded:
"We’re honored by your positive feedback! Thank you for the kind words about Sadie and the 5-star review! We look forward to continuing to provide you with great service!and thank you for your trust in us! If there is anything else we can do for your insurance needs, just let us know! Sincerely, Tracie and the team "
Profile photo of Nathan Selke

Nathan Selke

February 19, 2025

5  out of  5
rating by Nathan Selke
"Working with Erich through TJ Johnson was an excellent experience. He was clear, concise and understood all of my needs. The transition from our previous insurance company to State Farm was seamless with little to no effort on my part. Would absolutely recommend to anyone looking for a change."
We responded:
"Nathan, thank you so much for the 5-star review! Erich is amazing! Thank you for the kind words. Tell all of your friends and family to call Erich for a no-obligation quote! Welcome to our family! Sincerely, Tracie and the team "
Profile photo of Leslie Adams

Leslie Adams

February 13, 2025

5  out of  5
rating by Leslie Adams
"Tracie and her team are a very friendly, easy to reach and attentive group."
We responded:
"Leslie, thank you so much for the 5-star review and the kind words. It is our pleasure to take care of you and Tyler and grateful for your trust! Sincerely, Tracie and the team"
Profile photo of Brad Brickler

Brad Brickler

February 6, 2025

5  out of  5
rating by Brad Brickler
"Very helpful and personable to deal with receding my policies and coverage needs. Best insurance experience I have had and appreciate all the help."
We responded:
"Thank you for our 5-star review, Brad! It was a pleasure talkiing with you today and I'm so grateful for your business and trust in me and my team! Sincerely, Tracie "
Profile photo of Kaitlin Fox

Kaitlin Fox

February 3, 2025

5  out of  5
rating by Kaitlin Fox
"Erich was great at finding what coverage we needed compared to our former insurance company and saved us money! Our coverage and deductibles were better than what we had! He went over details and explained things so that they were easily understandable! Great experience!"
We responded:
"Kaitlin, thank you so much for the 5-star review and for the kind words about Erich! He is a super star on our team! Thank you for your business and trust in our office! We are so thankful we could save you money and help you! Tell all of your friends and family! Sincerely, Tracie and the team "
Profile photo of Michael Nuzzo

Michael Nuzzo

January 30, 2025

5  out of  5
rating by Michael Nuzzo
"Can’t thank Sadie enough!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Sadie is amazing and we are so grateful for her. We appreciate you! Tracie and the team"
Profile photo of Michelle Sandmann

Michelle Sandmann

January 18, 2025

5  out of  5
rating by Michelle Sandmann
"For your insurance needs, reach out to Tracie and her team. They are very friendly, knowledgeable and honest. They won’t try to sell you something you don’t need. In fact, they will do just the opposite and try to save you money while still providing you with the appropriate coverage. They treat you like family!"
We responded:
"Thank you so much for the kind words and 5-star review!! You and your mom are truly family to us and we are so grateful for your trust and business. Honesty and integrity are top priorities in my business. We are proud to serve your insurance needs and be your Good Neighbor agency! Sincerely, Tracie and the team "
Profile photo of Michael Durham

Michael Durham

January 17, 2025

5  out of  5
rating by Michael Durham
"For the last 17 years I have had the priveledge of working with Tracy and her team reguarding all of my insurance needs. They always go above and beyond to meet my needs and make sure that I am satisfied with their service. Speaking of honesty and integrity, Tracy Johnsons office is exceptional in both categories. When it comes to home, auto, and other insurance needs, you can trust that this team will leave you satisfied and comfortable during the process. Thanks for the consistent quality service! YOU GUYS ROCK!!!"
We responded:
"Goodness, Michael....this made our day! I know you worked with Sadie today and we know how amazing she is! Our goal is to always leave you feeling like you are valued and a part of our family! Integrity and honesty sets us apart - thank you for seeing that in us! We are so grateful for your business and trust in us. Your kind words and 5-star review are so appreciated! Sincerely, Tracie and the team"
Profile photo of Valerie Fightmaster

Valerie Fightmaster

January 17, 2025

5  out of  5
rating by Valerie Fightmaster
"Tracie and her team are thorough and efficient. Super responsive with communication...and generally just good people! Highly recommended!"
We responded:
"Val and Rach, I sincerely appreciate the kind words and the 5-star review! I'm so grateful that I get to be your agent and help you with your insurance needs! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! I have the best team and they all say THANK YOU for the review! Sincerely, Tracie "
Profile photo of Ashley McDaniel Cooks

Ashley McDaniel Cooks

January 13, 2025

5  out of  5
rating by Ashley McDaniel Cooks
"Tracie was so helpful. It was absolutely wonderful knowing everything was taken care of with very little effort on my part and at a great rate. I felt heard when discussing finances and our needs which can be really hard to come by when discussing something so transactional."
We responded:
"Thank you for the 5-star review and kind words! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We are grateful that you joined our family! Sincerely, Tracie "
Profile photo of matt cori

matt cori

January 6, 2025

5  out of  5
rating by matt cori
"We have loved our experience with state farm! Paula has been amazing and has helped us in every question we have had!"
We responded:
"Thank you for the 5-star review of our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Paula is amazing and we are thankful for her! Glad to have family join our family! :) Sincerely, Tracie "
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matt carter

January 6, 2025

5  out of  5
rating by matt carter
"Paula was such a big help, her customer support was by far the best I have had with an insurance company.. wish I had switched to state farm years ago"
We responded:
"Hi Matt, thank you for adding to your 5-star review! Just wanted to let you know we received the follow up from the first one and sincerely appreciate your kind words. We are glad you switched also! Tracie and the team"