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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Askren

Laura Askren

August 14, 2025

5  out of  5
rating by Laura Askren
"We have a lot of policies. Tracie and her staff have always been there to answer my questions. Keep up the great service!"
We responded:
"Thank you, Laura! We sincerely appreciate your 5-star review and kind words. We will keep it up- it's our promise to you! TJ and the team"
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Paul Brockman

July 30, 2025

5  out of  5
rating by Paul Brockman
"PAULA IS AMAZING! I've been a client for years and I would never leave my State Farm agent, Tracie!"
We responded:
"Paul, Thank you so much for the 5- Star review and the kind words! Paula is amazing g and I'm so glad she is on our team! We hope you never leave us! We are always here for you and grateful for your business! TJ and the team"
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Kimberly Gilbert

July 30, 2025

5  out of  5
rating by Kimberly Gilbert
"We've used them for years with no complaints. They've always been super helpful. Highly recommend!"
We responded:
"Thanks so much! We appreciate your business and trust for so many years! Thanks for the 5-star review! It made our day! TJ and the team"
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Molly Griffith

July 17, 2025

5  out of  5
rating by Molly Griffith
"Tracie Johnson has been my State Farm agent for 22 years. She has been there through all of the major events of my adult life. I can always count on Tracie and her team to provide excellent service whenever I am in need. They take the time to explain services and changes to make sure I understand all options. This is one service in my adult life that I do not have to worry about. I know that Tracie and her team will take good care of me. My parents were both long-time customers of Tracie's as well and she took excellent care of them over the years to make sure they had the protection they needed at the various stages of their lives. We are definitely a Tracie Johnson State Farm family!"
We responded:
"Molly!!! What a sweet and kind review! I can't express my thanks enough for the many years of loyalty and also friendship with your family. It has been my pleasure and honor! My team and I love taking care of you and you ARE family! "
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Makenzie Cotton

July 11, 2025

5  out of  5
rating by Makenzie Cotton
"Great place to work with paula is the absolute best ! they’ll all make sure you get taken care of !❤️"
We responded:
"Thanks so much for the great review and shout out for Paula. We are so grateful that she is on the team!! Thankful for your business and trust in our office! TJ and the team "
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Tracey Termuhlen

July 11, 2025

5  out of  5
rating by Tracey Termuhlen
"Tracie Johnson is such a good agent and takes time to make sure clients are accommodated and satisfied. The team is quick to respond to questions and concerns. I am extremely satisfied with State Farm and invite others who want quality service to call for a quote. Thanks to everyone on Tracie’s team for exceeding my expectations."
We responded:
"Thank you so much for the 5-star review and for your support. You are family to us and I have enjoyed being your agent for many years. You made our day with this recommendation and kind words! TJ and the team "
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kaitlin bryan

July 10, 2025

5  out of  5
rating by kaitlin bryan
"The team is so helpful and personable. They respond quickly and thoroughly!"
We responded:
"Thank you so much for the 5-star review and for your business. We sincerely appreciate you and your trust! TJ and team "
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Sean Belhumeur

July 9, 2025

5  out of  5
rating by Sean Belhumeur
"Every representative from this office has been helpful in outlining and explaining my insurance options. Recently worked with Erich to bundle my condo and auto insurance. Working 3rd shift can make it difficult to speak with people during office hours but the text option offered made it easier to have the conversation more spaced out but at times we are both available."
We responded:
"Sean, so grateful for this review and for your business. Erich is top-notch h and always willing to go the extra mile for our customers! I thank you for your business and trust in me and the team! (And glad we can accommodate your work schedule!) TJ"
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Elizabeth Mc

July 9, 2025

5  out of  5
rating by Elizabeth Mc
"Our claim was handled with the utmost professionalism, patience, and guidance by Paula. All questions were answered thoroughly. She patiently waited for us to be confident in our understanding which helped us make sound choices to protect our family. THANK YOU PAULA!"
We responded:
"Thank you for the 5-star review and kind words about Paula. She is amazing and we are grateful for her heart for great customer service for our customer family. We love taking care of you! TJ and the team"
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April Russell

July 8, 2025

5  out of  5
rating by April Russell
"Thank you to Paula at Statefarm in Wilder, KY! Within 20 minutes, I added my teen to my policy, and I was thoroughly informed of the 3 discounts my teen would be eligible for, reducing her portion of insurance to $104 monthly! In addition, Paula answered unrelated questions and provided knowledgeable and informed responses to all my questions. I’m just so grateful to her and I want to let everyone know that all of my experiences with this Statefarm office of Tracy Johnson the past several years have been truly so pleasant, fast and efficient, and really just so caring. I’ve yet to be disappointed even once an even my family members have switched to Statefarm and agree. Thanks again Paula!"
We responded:
"April, we are so thankful for this amazing 5-star review and kind words! Paula is really a wonderful team member and we love having her on our team. Your business and friendship means the world to me and to the team! We are always here for you! Love, TJ and the team "
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Meg Deckert

July 8, 2025

5  out of  5
rating by Meg Deckert
"Tracie Johnson and her staff are always so helpful and communication responses are very quick."
We responded:
"Thanks, Meg! Super proud of this team! We strive to deliver great customer service! We value your business and trust! Sincerely, TJ and the team"
Profile photo of Kim Ruberg

Kim Ruberg

July 4, 2025

5  out of  5
rating by Kim Ruberg
"The team at Tracy’s office is fantastic! When we had to file a claim after an accident, they were incredibly helpful and compassionate, making sure every detail was handled smoothly. They’re always available to answer our questions and offer support whenever we need it."
We responded:
"Kim, thank you so much for the 5-star review and kind words about the team. I have to say that I have the best team out there! We appreciate your business and love taking care of your family! "
Profile photo of Kevin Surface

Kevin Surface

July 1, 2025

5  out of  5
rating by Kevin Surface
"Brittany did a great job! Thanks for helping me find new insurance!"
We responded:
"Thanks so much for the 5-star review and for the shout out for Brittany! She's pretty amazing and we are thankful she is a part of the team here. We appreciate your business. Welcome to the family! TJ and the team "
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Katie Carter

June 30, 2025

5  out of  5
rating by Katie Carter
"Paula is amazing. She always gets us took care of in minutes. The best insurance we have ever used!"
We responded:
"Katie, thank you for the review and the kind words about Paula! She is amazing at customer service! We appreciate your business and trust! Sincerely, TJ and the team. "
Profile photo of james abbatiello

james abbatiello

June 21, 2025

5  out of  5
rating by james abbatiello
"Tracie and her team are top notch i could not ask for a better insurance group they are always ready to help thank you for being there when needed."
We responded:
"Jimmy, thank you for the 6-start review! We love having you as a customer and part of our family!! It's our honor to serve your insurance needs! TJ and the team. "
Profile photo of Linda Whitaker

Linda Whitaker

June 20, 2025

5  out of  5
rating by Linda Whitaker
"Everything positive; nothing negative! We've worked with at least three staff members and they were each very quick, knowledgeable, easy to work with; truly sounded as if they enjoyed their job. To top it off- saved us A LOT per month by switching from Nationwide! Another positive that I've noticed is their app is super user-friendly🙂"
We responded:
"Linda, so very glad to hear the great feedback! The 5-star review made our day! Thank you for trusting us! And, welcome to the family!! TJ and the team "
Profile photo of Jerome Phipps

Jerome Phipps

June 20, 2025

5  out of  5
rating by Jerome Phipps
"The workers were great with the help of my claim thanks again"
We responded:
"Thank you, Jerome! So happy the team could help you! We appreciate your 5-star review and your business! TJ and the team"
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BB Turks

June 18, 2025

5  out of  5
rating by BB Turks
"Eric was very helpful. I have car and life insurance with State Farm. Thank you."
We responded:
"Hi! Thank you for the 5-star review. Erich is great to work with and we are thankful he is a part of our team. We appreciate your business and trust in our office! TJ and the team"
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Brittany Mullins

June 13, 2025

5  out of  5
rating by Brittany Mullins
"I have known Tracey for literally almost my entire life. Great woman and great insurance agent. Her staff has ALWAYS been amazing and so sweet and kind! I will always have some sort of policy through this office and agency!"
We responded:
"Thanks, Britt! It's been my pleasure to see you grow up and now have a family of your own. Your 5-star review means the world to me and my team! I appreciate your trust and years of business! TJ and the team"
Profile photo of Latasha Lynn

Latasha Lynn

June 11, 2025

5  out of  5
rating by Latasha Lynn
"Easy to talk to and very sweet"
We responded:
"Thank you for the kind words and the 5-star review! Super appreciate your business and trust in us! TJ and the team"
Profile photo of Gabrielle Pereda

Gabrielle Pereda

June 10, 2025

5  out of  5
rating by Gabrielle Pereda
"Paula Cotton, at Tracie Johnson State Farm, is the best! She gave the best service in the least amount of time! Grateful to be able to depend on my agents."
We responded:
"Gabrielle, thank you for 5-star review! Paula is great at customer service and we are thankful she got to take care of you today! We sincerely appreciate your business and trust in this team! TJ "
Profile photo of Lori Starrett

Lori Starrett

June 6, 2025

5  out of  5
rating by Lori Starrett
"Erich was very knowledgeable and a joy to work with!"
We responded:
"Thank you so much for the 5-star review and kind words about Erich. He is a great guy and we love working with him too. We appreciate your business and trust in our team. "
Profile photo of David Werrmann

David Werrmann

June 5, 2025

5  out of  5
rating by David Werrmann
"I've been with State Farm for around 40 years. They have always taken good care of us. We got a new vehicle and Sadie Chinn was very helpful."
We responded:
"Thank you, David! So grateful for your review and for your business for many years! You and Eva are a part of our family! Sincerely, TJ and the team "
Profile photo of Rachel Williams

Rachel Williams

June 5, 2025

5  out of  5
rating by Rachel Williams
"Everyone is the office is very helpful! Whenever I call I speak to someone right away. They are pleasant to work with and take action fast. Highly recommend!"
We responded:
"Rachel, thank you so much for the review and recommendation! I know Sadie helped you and she really does go above and beyond to help everyone. We love being your State Farm family. Sincerely, TJ and the team"
Profile photo of Daryl Miller

Daryl Miller

June 5, 2025

4  out of  5
rating by Daryl Miller
"Traci and her team have always went above and beyond to provide professional, yet genuine service to us over the years. They are always friendly, attentive, and willing to help in whatever capacity they can."
We responded:
"Thank you for the review and kind words. We've been together a long time and we are grateful for your trust in the team! If we could do something different to earn a 5 star, please let us know. Sincerely, Tracie and the team "